I saved $500 on parts and labor through subaruparts.com and a licensed independent repair shop. after getting it off the lift and test driving it the TCU no longer output the code and the shifting characteristics changed for the better as it was not going into limp or safe mode. so I thought it was fixed having no mud or snow to get stuck in and not being an rump roast hat of a driver I wanted to just get around and save some money not push the car I had just bought and put head gaskets on.... so along came some rain and I tested my newly repaired "AWD" to my horror I only spun one front wheel. casually illuminating an abs light after some time spent heating my tire rubber. some guy who helped my look at the car said something about resistance needing to be put on the front wheels for the rears to spin properly..... I'd love more info on that if any one has it..... so effectively the dealership's recommended service fixed electrical problem.... that's exactly what they said when I returned and denied any liability for my AWD problems. stating I only asked them about a flashing at oil temp light. denied that I asked them to diagnose the AWD system. WAIT I THOUGHT THE DUTY C SOLENOID AND CLUTCH PACKS WERE PART OF THE AWD SYSTEM!?! they asked for first $170 then back to $136+tax for another diagnosis after the cops showed up. there are alot of holes in there story like at times when speaking with a subaru of america representative the dealership denied giving me a multipoint inspection, I have the paperwork.... they stating if I HAD wanted an AWD diagnostic I should have requested a multipoint inspection. I did not ask for one but got it anyway and am glad I did for PROOF! they told me how my battery was doing and that I had only half a tank of windshield washer fluid, tire tread depths.... oh and a small section for thing like breaks, engine, trans..... and they indicated my "trans" was fine with thorough slash in a green box. they did put a line through all three green, yellow, red boxes for "clutch operation (if equiped)" indicating a problem.... wait clutches aren't electrical solenoids. worse yet the parts that came out of the car looked fine! the clutch packs were almost spotless not having any damage from misuse. so why did they tell me to replace the clutch packs and that this was only a diagnostic of an electrical error? seems to me they could have told me to drop a new trans in it. I can get a used one for around what they wanted for parts and labor which would have included all the parts I ordered and installed along with a 5 year warranty. I think they wanted to push some service hours and was actually told my one of the officers that came down to remove me after I said I would not leave because I was not satisfied told me "buyer beware" THIS IS A SUBARU DEALERSHIP!!! it did not help that the shop also serviced the police forces vehicles being a FORD DEALERSHIP, I felt some bias...so I'm talking to the Bureau of Automotive Repair who are behind me. subaru of america ended up taking the same position as the service manager, not a clue, and denied any more help. so I want to warn anyone who has these AWD problems and will update with my solution to the problem, I WILL FIX MY AWD!!!! new trans or not! any help or advice is very much appreciated!
Edited by bluedotsnow, 24 March 2012 - 04:09 PM.
edited for accuracy