Jump to content


Welcome to Ultimate Subaru Message Board, my lurker friend!

Welcome to Ultimate Subaru Message Board, an unparalleled Subaru community full of the greatest Subaru gurus and modders on the planet! We offer technical information and discussion about all things Subaru, the best and most popular all wheel drive vehicles ever created.

We offer all this information for free to everyone, even lurkers like you! All we ask in return is that you sign up and give back some of what you get out - without our awesome registered users none of this would be possible! Plus, you get way more great stuff as a member! Lurk to lose, participate to WIN*!
  • Say hello and join the conversation
  • Subscribe to topics and forums to get automatic updates
  • Get your own profile and make new friends
  • Classifieds with all sorts of Subaru goodies
  • Photo hosting in our gallery
  • Meet other cool people with cool cars
Seriously, what are you waiting for? Make your life more fulfilling and join today! You and your Subaru won't regret it, we guarantee** it.

* The joy of participation and being generally awesome constitutes winning
** Not an actual guarantee, but seriously, you probably won't regret it!

Serving the Subaru Community since May 18th, 1998!

Guest Message by DevFuse
 

Photo
* * * * - 1 votes

Poor Audio Quality when listening to radio

radio audio

  • Please log in to reply
14 replies to this topic

#1 sambog

sambog

    Newbie

  • Members
  • Pip
  • 7 posts
  • Santa Clara, CA

Posted 19 August 2014 - 01:30 PM

I just bought a Crosstrek XV Hybrid over the weekend  and I enjoying it. I listen to both radio and music via Bluetooth. The audio quality via Bluetooth is amazing and very loud and clear. The audio quality via radio is horrible and very soft and full of static.

 

Does anyone has the same problem or is it just my car having the issue? I don't HD quality audio but it was horrible and not even close my old car.

 

Thanks and appreciate any advice.

 



#2 ezapar

ezapar

    [OTD]

  • Moderator
  • 27,342 posts
  • Seattle

Posted 20 August 2014 - 10:21 AM

Maybe you're just in an area where there's bad reception.  

I've never heard of this happening other than for that reason.  I would call the dealership. . .



#3 sambog

sambog

    Newbie

  • Members
  • Pip
  • 7 posts
  • Santa Clara, CA

Posted 20 August 2014 - 03:39 PM

Thanks, I will ask the dealership to check on it during my initial servicing.



#4 Ibreakstuff

Ibreakstuff

    USMB Regular

  • Members
  • 533 posts
  • NorCal Transplant

Posted 20 August 2014 - 10:18 PM

Aftermarket head unit or all stock? It sounds like the fm antenna booster is not connected or is not working.



#5 elcuerno

elcuerno

    Newbie

  • Members
  • Pip
  • 1 posts
  • Jermyn Pa.

Posted 21 August 2014 - 11:40 AM

Nope its not the radio. Its the programming of it.  Search for "Subaru Radio Hidden" on Youtube.  There are buttons to hold down that change the sound quality.  Not sure why Subaru did it this way. 



#6 sambog

sambog

    Newbie

  • Members
  • Pip
  • 7 posts
  • Santa Clara, CA

Posted 22 August 2014 - 12:45 PM

It is stock radio and I have tighten the antenna. I just saw the tips on YouTube to increase the sounds quality for radio and will give it a try.



#7 sambog

sambog

    Newbie

  • Members
  • Pip
  • 7 posts
  • Santa Clara, CA

Posted 22 August 2014 - 01:41 PM

I followed the instruction on YouTube to enable "Through Mode" and it sounded so much better. It cannot be the same as CD or BT audio quality but so so much better. So basically, if you don't want to watch the video, press key 1, 4 and audio button together to enable "through mode". It will appear on the screen. Turn it on and you will hear the different in audio quality.



#8 tominssti

tominssti

    Newbie

  • Members
  • Pip
  • 6 posts
  • Riga, Latvia

Posted 01 September 2014 - 05:49 AM

It's strange that it's possible to chage sound qualiy like this. Why wouldn't it be on the best settings at the first place :huh:



#9 Mr. Carb

Mr. Carb

    Weather Geek

  • Members
  • 899 posts
  • Shoreline, WA

Posted 05 October 2014 - 04:15 PM

It's a bummer this isn't even in the car manual, I have the same problem, will be trying this now to see if it fixes.  Mostly I noticed the highs are greatly suppressed.

 

Edit:

I had to watch the youtube video, you have to press one and 4 and the tuner knob when the deck is turned off, with key in accessory position.


Edited by Mr. Carb, 05 October 2014 - 04:27 PM.


#10 Otterjeanne1

Otterjeanne1

    Newbie

  • Members
  • Pip
  • 1 posts
  • Johnstown pa

Posted 10 May 2015 - 05:25 PM

I am having bad reception on the fm with the starlink 7. Seems similar to the complaints mentioned here. Brought it to the dealer. They said they couldn't see a problem. I can't listen to the radio stations I hear well in every other car. Seems like the antenna lacks power. Any suggestions?

#11 Balaeh

Balaeh

    Newbie

  • Members
  • Pip
  • 1 posts
  • Chardon, Ohio

Posted 21 July 2015 - 07:43 AM

Otterjeanne1, is you Crosstrek a hybrid? I have
the same problem. And no buttons to set as the above posters mentioned. I'm so
discussed, I paid for a premium sound system, and can't use it where all my
friends jam to their standard systems....I have contacted 2 dealer that won’t
even look at it. And A lemon law attorney who says radios are too difficult of
a case. The salesman knew how important the sound system was in my buying
decision....Subaru customer service told me it's very acceptable for me not to get reception where other cars do,
because it's a hybrid. What the Hell are they putting premium sound systems in
a vehicle where it won’t work?



#12 SubieQ

SubieQ

    Newbie

  • Members
  • Pip
  • 2 posts
  • East Hampton, CT

Posted 28 October 2015 - 12:15 PM

My 2014 Crosstrek is at the dealer for the 4th time regarding this. I have had loaner cars: another Crosstrek, Forrester & Impreza that have the same sound issues, (static and low volume). Starting to think it is a Subaru problem not a faulty radio. I tried the video mentioned above but it didn't do anything on mine. Anyone have success resolving the static? 



#13 Mr. Carb

Mr. Carb

    Weather Geek

  • Members
  • 899 posts
  • Shoreline, WA

Posted 29 October 2015 - 12:21 AM

I found out it's just intentionally bad by design, to encourage people to upgrade to the HD radio for the car.  the 2015 comes with it stock and sounds a heck of a lot better, I wonder how much it would cost to just get the radio and swap it out.  I too have a 2014 with the bad radio quality and given it's worse than pulling teeth to get Carter Subaru in Shoreline to aknowledge any defect in the car, I gave up and started taking it to a third party shop and paying to fix it the issues I had (except the radio).



#14 SubieQ

SubieQ

    Newbie

  • Members
  • Pip
  • 2 posts
  • East Hampton, CT

Posted 29 October 2015 - 03:25 PM

I found out it's just intentionally bad by design, to encourage people to upgrade to the HD radio for the car.  the 2015 comes with it stock and sounds a heck of a lot better, I wonder how much it would cost to just get the radio and swap it out.  I too have a 2014 with the bad radio quality and given it's worse than pulling teeth to get Carter Subaru in Shoreline to aknowledge any defect in the car, I gave up and started taking it to a third party shop and paying to fix it the issues I had (except the radio).

 

I have the HD model and it still sounds bad. I am wondering if it is the antennae?



#15 AWDfreak

AWDfreak

    USMB is life!

  • Members
  • 234 posts
  • SF Bay Area, CA (USA)

Posted 01 November 2015 - 01:25 PM

A lot of this simply sounds like reception issues with the antenna.

 

Today's antennas are so small and insignificant that reception of radio waves is probably not nearly as good as the old-fashioned ones that stuck out straight up rather than being slim and unnoticeable.

 

 

Anyone considering changing their antenna to an old-style one? I personally don't use the radio except for road/weather condition advisories.







0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users