If the pictograms are not glowing (nighttime, dimmer turned up) just like the cruise and rear defrost and foglight buttons, etc... then your bulbs are burned out. You may have 1, or 2, or all 3 out, it just depends. They even get intermittent (I know mine originally was). It's obvious... once you know.
hey everyone, I think I MIGHT be having the same problem, but I am not sure ( I got my 97 outback on friday). The lights under the buttons for vent mode (floor vents, dash vents, etc.), and the AC light comes on. Does anything else light up on unit?
Does anyone have any pictures of the unit turned on? (maybe a picture at night with no flash.)