- Went to Advance this afternoon and they ordered me a new 2-row radiator to replace my leaking one. I have lived with this for several months now. However, I have a few days off from work and want to stop having to top off my radiator every two to three days etc. plus not dump anymore into the environment. However, the leak is from the bottom right (passenger side) corner, where the metal is crimped. No issues, they ordered a new one - I paid for it and will pick it up. Then when I return my damaged one, they will refund my money. However, they said that the replacement radiator is warranted for 3 months only and no more replacements are permitted.
- I also have one worn drive shaft that I had replaced under warranty in 2005. In fact both were replaced in 2005. The original driveshafts were purchased from Advance in 1996. I have my original (luckily non-thermal) receipt also. The manager was adamant that no further replacements would be made free of charge since one replacement was already done. I showed her the original (1996) paperwork that says no such thing. It states that for as long as I am the original owner, they will replace the part if defective. They do have exclusions for commercial usage and the warranty is limited to 90 days on the replaced item.
Another thing I learned at the original store where I ordered the replacement radiator, is that after three years (I thought 5) they purge their system of receipts. Am not sure this is true, but just want to stress the value of keeping your lifetime receipts. It has come handy on more than one occassion for me.
On their web site, there is not too much information I can find regarding their "Limited Lifetime Warranty". Anyone here who can shed more light on this?