Lightning Sparky

Well Elite Master, good news. The body control module came in and was installed. Turns out it did not need an instrument cluster but something called an ECU (not sure what that is other than university in NC). Anyway got a call yesterday that the car was ready and so far seems to be driving well. Your analysis of the supply chain is spot on, I get it, preparing for the most common problems and not the outliers. I hope to keep this car for at least 10 years, the one I traded in was 13 years old, and had been called archaic by one mechanic when I had it in for something simple like its 150k service - so used to built in obsolescence. Thanks for your support and suggestions, very helpful. Enjoy that trip to Sea Brooke Island!

My auto insurance has agreed to pay for the repairs with the understanding that that there maybe more expense after the 2 parts are installed. That part I am not concerned about. I am concerned that I will end up with a "lemon" after all this is corrected, I can see an ongoing litany of problems related to the damage. Their answer on why the part is back ordered is that the vehicle is too new to require that part yet...not a good answer as far as I am concerned. We have a lot of lightning in the south on a regular basis, it has to happen to others also. I bought a new car so that it could be repaired and kept on the road when things happened. I will follow up on your advice and keep bugging them. Thanks for taking the time.

My 2019 CrossTrek suffered electrical damage when the tree it was parked under was struck by lightning. I guess this happens once in a while. No body damage but every warning light came on when we started it - pretty! Towed it to the dealership and they have told me it needs a body control module and instrument cluster before they can investigate further damage. OK. The catch is the instrument cluster is on back order, no time frame on availability. So.....I have a one year old car that is sitting at the repair shop. Had it been 10+ years old (which is what I traded it for) I could understand, but a year old car and no time frame as to when it might be done? Does not seem like good service to me. This is my first Subaru and so far it has been great; not having access to the part it needs is disappointing. Looking for insight from other owners on experiences with unusual repairs.