When you hit the gas hard, especially in 1st or 2nd gear, does the car go, or do the revs build up without the car accelerating? Since you have driven a manual for a while, I'm sure you would have noticed this, and you said you didn't notice any problems. So I'm guessing the sevice tech said something along the lines of "Oh, check it out, a chick! I'll betcha I can get her to buy a new clutch!" as you where driving in. When my wife takes her car to Oil Can Henry's for an oil change (I have no place to do it myself), I can't belive the extra crap they try to sell her that they've never tried on me. It pisses me off.
I work as a Service Advisor at a Subaru dealership in Victoria, B.C. Canada. Our technicians see a last name on the keytag of a customers' keys and have no clue as to whether the customer is male or female. We book a week in advance for while you wait work and over a week in advance for longer jobs where the customer needs a loan car. So your theory that an upsell was happening based on gender is stupid. Nor do reputable dealerships have to "upsell" work that is not needed. We have more work than we can keep up with as it is. If the customer doubts the call on a slipping clutch, she can not do the suggested work or take the vehicle somewhere else for a second opinion.
Bad Clutch
in 1990 to Present Legacy, Impreza, Outback, Forester, Baja, WRX&WrxSTI, SVX
Posted
I work as a Service Advisor at a Subaru dealership in Victoria, B.C. Canada. Our technicians see a last name on the keytag of a customers' keys and have no clue as to whether the customer is male or female. We book a week in advance for while you wait work and over a week in advance for longer jobs where the customer needs a loan car. So your theory that an upsell was happening based on gender is stupid. Nor do reputable dealerships have to "upsell" work that is not needed. We have more work than we can keep up with as it is. If the customer doubts the call on a slipping clutch, she can not do the suggested work or take the vehicle somewhere else for a second opinion.