gmorgan1387

Please call or write to Subaru about your incidents. Without input from others they think nothing is wrong or what is happening is acceptable. Please contact us at 1-800-SUBARU3 (1-800-782-2783), and refer to my case number 743944 to expedite your call. or email directly to: SOAMail@sun.subaru1.com e-commerce-cds@subaru.com ecomcds@subaru.com and cc to : jmergen@subaru.com John Mergen dmarshall@subaru.com Deloria Marshall Maybe if we all write to them they will get the message. The next step is to contact the CEO of Subaru North America, Mr. Kunio Ishigami. Sincerely, Gary Morgan

For anyone who is experiencing the cruise control nightmare in the 2005 4cyl, 4 spd automation as i am, please write to: jmergen@subaru.com please reference my case # 743944 Here is Deloria Marshall's response to my complaint: Thank you for visiting the Subaru Web site and for taking the time to contact us. We apologize for the difficulties you have encountered regarding your 2005 Legacy I Limited Sedan. Subaru of America, Inc. has determined that the cruise control operation that you have experienced is a normal operating condition. We are aware of this condition and we are confident the operation is not indicative of damage or defect within the cruise control system. We are working very closely with our service technical support regarding this matter. She certainly has not driven one of these models with these comments. The more people who write the better. You can also reach her at 856-488-3206 Thank you, Gary Morgan

I just bought a 2005 legacy 4 cylinder 4 speed automatic and the cruise seems to be bucking when i go down hills. It is amazing that after driving other vechicles on the dealers lot that has the same problem that more people have not complained to Subaru or if they did Subaru is not responding. We current own a 1997 & 2002 that do not have this problem. Where do you go to get someone, other than customer service, at Subaru to fix this? I can't image that customer service is telling us that cruise is only for flat groudn; what a bunch of bull............every other vechile we have (ford) cruise works both on flat land and hills. They really need to respond to this issue. We have stopped driving our vechile until they resolve this issue.

It is amazing that after driving other vechicles on the dealers lot that has the same problem that more people have not complained to Subaru or if they did Subaru is not responding. We current own a 1997 & 2002 that do not have this problem. Where do you go to get someone, other than customer service, at Subaru to fix this?

I just bought a 2005 legacy 4 cylinder 4 speed automatic and the cruise seems to be bucking when i go down hills. Does anyone else have this problem? Any suggestions?