Hello,
I am new to this site. I have a 1998 Outback Ltd. The transmission transfer case was replaced at 40,000 miles and needs to be replaced again at 79,600 miles. I called Subaru Main Headquarters customer service and they offered to pay 500.00 of the 1600.00 cost to replace the transfer case.
The dealer, as well as Subaru, is unable to explain why my car has this problem. It is not a tire problem as I have always had matched tires on the car.
I am looking for more information. Should I be selling the car? It seems to me that if it happened twice, each time at 40K it will most likely happen again in 40K. Should I look to Subaru to do more than $500? Does anyone know someone at Subaru headquarters who could offer more info or help? Any information you have will be appreciated.
Thanks and Happy Holidays,
Marijo