Our 2002 Legacy clutch shuddered from day 1. The service department where we bought the car told us that's the way it's supposed to be. The service department at the second dealer we went to adjusted the idle speed and said that would fix the problem. The third service department we went to implied that we didn't know how to drive the car. I then overheard another customer talking with a service manager about a service bulletin for "violently shuddering clutches" on late model Legacys. We then demanded that they install a new clutch kit and the car is running fine since.
