Thanks for your replies.
It is a 2013 Forester 2.5i.
I got Canadian Tire to give me paperwork documenting what happened. This is what the report said:
CUSTOMER HAD OIL CHANGE DONE ON AUGUST 31/2015. THE LUBE TECHNICHIAN ACCIDENTLY DRAINED ABOUT 1.5 LITRES OF TRANSMISSION FLUID ALONG WITH THE OIL. WHEN THE CUSTOMER LEFT
WITH THE VEHICLE HE NOTICED A JERKING WHEN SHIFTING AND RETURNED THE THE VEHICLE. THE TECH THAN FILLED UP THE FLUID TO ITS APPROPRIATE LEVEL AND TOOK THE VEHICLE FOR A TEST DRIVE.
EVERYTHING SEEES TO BE FUNCTIONING THE WAY IT SHOULD BE. CUSTOMER SENT AN E-MAIL IN REGARDS TO CONCERENS ABOUT THEIR TRANSMISSION AND CANADIAN TIRE WILL COVER THE COST OF A
TRANSMISSION FLUSH AT SUBARU
This is what they documented they put in:
(Quantity 2) MULTI VEHICLE SYNTHETIC ATF - I don't know if the 2 preceding it means 2L
I have set up an appointment at Subaru to have the transmission check and flush done and know that this is probably not the transmission fluid Subaru usually uses. In your opinion, should I let Subaru know all the details of what took place or just get the transmission check and flush done without the details. Have about 4 years left of warranty (had taken extended warranty) so I don't know if they would void it?
Appreciate your advice!
Rooster2, on 31 Aug 2015 - 23:02, said:
When the ATF is drained, only about half the ATF will actually be drained from the system. The remainder half stays in the torque converter, and cannot be drained. As Fairtax wrote above, it is impossible to know what kind of ATF was used in a refill, or what damage may have been done to your auto tranny. Save any receipts, on what they did, or not do. If you had not asked them to work on the tranny, and they did so anyway, then you have grounds for a law suit, should your tranny fail. You may also want to voice your concern to upper management in the quick lube joint. It is important to start a paper trail of what happened, and that they are responsible should you have transmission problems within the next year.
