Hi.  My 2004 Subaru Legacy Wagon is leaking inside the back of the car.  I have had the sunroof 
"gutter"  cleaned by the Subaru Dealer.  I thought this problem was resolved.  I am not sure where the wetness is coming into the car?  It seems to be only in the back of the car where the hatch is.  I have taken everything out and aired dried it recently.  The floor and the side panels (that are carpeted ) of the inside of the car walls are wet to the touch.  I have a Subaru liner on top of a plastic bag.  Both are wet to the touch.  I put a bath towel on top of the black liner and that is wet also.  A few weeks ago, I went to a drive through car wash.  I am not sure if water is getting inside from the bottom of the car?

I am not sure the dealer actually cleaned out the gutters or if it is something else.

 

Another issue:  The hatch lock is not operational sometimes.  I had 2 dealers work on that.  One Subaru dealer told me that I needed to replace a part that was the mechanism for the hatch lock, but not the hatch lock itself.  They wanted money upfront to special order the  part for over $250.  Then, I would need to pay for labor.  The other dealer said that I needed a new hatch lock and that would be approximately $260. and when I went back for them to order the part, all of the people who had previously worked there had left.  I am not sure what I need and how to fix the hatch door lock to open and close consistently.  Unfortunately, there is no latch to open the trunk hatch from the inside.  

 

Thanks for your assistance.

Welcome to USMB!  Sorry to hear about your leaking and hatch lock problems.

 

Suggest you post your questions in the "New Generation" forum--you'll get a lot of suggestions and help there.  (The first suggestion will probably be "stay away from dealerships!")

 

Good luck.

I'm not sure if this will help you....but I own a 2000 Outback that has a leak in the rear hatch that burns out my right rear tail lamp. This leak allows rain to seep inside the rear hatch and fills the tail lamp fixture, thus causing multiple issues with moisture in that area. I have removed the inside cover of the rear hatch so I can drain excess water from the affected tail lamp fixture after a rain.

One Subie tech told me it was caused by the rear glass weather strip not sealing effectively and a glass specialist would need to properly repair it. I may remove the rear hatch fascia and check for splits along the seams before I decide to have the rear glass weather stripping repaired. In the mean time, I will continue to remove excess water from the hatch manually until I find some time to dig into the issue and find the answer. I hope this helps you pinpoint your problem. Good luck. I'll post my fix when I find it.