My grandmother just called me and asked what was wrong with her car. It's an 02 Outback auto. The keys won't turn backwards enough to take out of the ignition, and it's stuck in park even when the keys are turned forward, and even worse, it won't even start when she turns the key. Any ideas? Thanks

It's fixed, it was a dead battery, thats what I suggested to her in the first place and she said no, but what do ya know!!