the_bard Posted November 5, 2009 Share Posted November 5, 2009 Just tossing a bit of praise their way... I put in an order earlier this week for some parts for my clutch swap. Some of it was on back order, so it wasn't shipped right away. Waiting wasn't supposed to be a problem. One of my family members (who's fighting cancer) ran into some complications, though. I needed the parts ASAP now... and it didn't matter how much the local dealership was going to charge me for the parts. Waiting for a deal wasn't going to happen. Jaime at SGP had no problem cancelling the order, without a restocking fee, even though the parts were being packaged. No complaints, no arguing, just that "We'll take care of you" attitude. I couldn't ask for better service. The next time I need parts, I know who I'm going through... Link to comment Share on other sites More sharing options...
edrach Posted November 5, 2009 Share Posted November 5, 2009 Just tossing a bit of praise their way... I put in an order earlier this week for some parts for my clutch swap. Some of it was on back order, so it wasn't shipped right away. Waiting wasn't supposed to be a problem. One of my family members (who's fighting cancer) ran into some complications, though. I needed the parts ASAP now... and it didn't matter how much the local dealership was going to charge me for the parts. Waiting for a deal wasn't going to happen. Jaime at SGP had no problem cancelling the order, without a restocking fee, even though the parts were being packaged. No complaints, no arguing, just that "We'll take care of you" attitude. I couldn't ask for better service. The next time I need parts, I know who I'm going through... Jamie is a jewel to deal with. You can't find a better person. Link to comment Share on other sites More sharing options...
xoomer Posted November 6, 2009 Share Posted November 6, 2009 Amen to that I love Jaime Link to comment Share on other sites More sharing options...
TheSubaruJunkie Posted November 6, 2009 Share Posted November 6, 2009 The only place I will goto for SOA Parts!!!! Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now