2012 NA forester. unlock using door button and fob. rear hatch will unlatch one "click" and open a crack but not fully release. No button on dash, this latch appears to be all electric No mechanical mechanism. did not see anything in this forum, other info on net was many others had problem, but no definitive solution. there was a post to a reset procedure but the link didn't work. Have not changed battery in car for over a year and worked fine after that up til last week.

 

Any help appreciated, thanks

Not sure if this will help, but...

Try pushing in on hatch from outside, whilst activating door-button or fob.

Or try the opposite: Pulling on hatch while pressing buttons.

OK thanks, went out and retried again, I could hear solenoid clicking and after 10 or so quick actuations it opened! I put some grease and spray lube on the latch mechanism once open, and operated repeatedly-so far so good, seemed to be easier than before. will keep everyone posted if it craps again and what has to be done to fix.

 

USMB is a great BBS