New strut assemblies, front end sitting too high now

[5000fingers]

I just replaced the front strut assemblies on my 2011 OB with the KYB Strut Plus product. Now the front end is sitting noticeably higher - not like "it restored the normal ride height" high, more like "a couple inches higher than any Outback I've ever seen" higher. And here's the thing, I got the strut assemblies off of amazon, and the left assembly came from a different supplier than the right assembly. So I don't think it was a "bad batch," or something like that. Both sides are doing this.

Has anybody else has this problem with the KYB Strut Plus assemblies, or any other problems with the front end riding too high after swapping out the strut assemblies? And is this something that I can fix with an adjustment of some sort? Will this eventually settle down to normal ride height?

[turboguzzi]

do you have the FSM? 

the one for my forester does have a spec for the ride height "wheel arch height",  check to see how the number for the OB compares to your actual car

 

 

Edited Tuesday at 09:00 PM by turboguzzi

[azdave]

If it is off by as much as you say, I can't imagine it is going to "settle in". You likely got a set of struts that fit, but not a set that are proper.

I had a similar thing happen with new front struts for my older Subie wagon. It raised the ride height noticeably and also gave me excess positive camber that could not be adjusted out. The seller assured me they were correct and he proved it by showing me some cross-reference chart online. The cross-reference chart was a no-name document from who knows where and showed that the same front struts would fit any of the three models for that year, even though the factory clearly made three different versions with different spring rates and ride heights to cover the available models that year. 

Edited Wednesday at 12:35 PM by azdave