Asking for my BIL on Maui. Right side headlight burned out and he stopped by the dealer to have it replaced. They told him that he had to replace the entire unit ... $300.00+, plus labor! I can't believe this. Surely there's no way that hte Forester is that different from the Legacy/Outback series.

 

Are they crooks, or am I just clueless?

 

BTW, Hi from gone walkabout mtsmiths. The 2006 is just so good, I never need any help any more . Check classified for snow tires/wheels.

sounds like a bunch of b******t on both accounts.

a new headlight assembly lists for about 175

No need to replace whole unit, just replace the 15 dollar bulb.

sounds like a bunch of b******t on both accounts.

a new headlight assembly lists for about 175

No need to replace whole unit, just replace the 15 dollar bulb.

 

That's what I told him, but I did say I would check in and report he experts responses. Personally I think he should file a complaint with Subaru USA. I wonder how many folks these guys have suckered on this scam?

That's what I told him, but I did say I would check in and report he experts responses. Personally I think he should file a complaint with Subaru USA. I wonder how many folks these guys have suckered on this scam?

 

edit, headlight assembly cost 259 new at dealers....

Welcome back, mt! So what burned out--just the lamp or was there damage to the socket or the housing?

Welcome back, mt! So what burned out--just the lamp or was there damage to the socket or the housing?

 

Just the bulb. I told him to poke around on the back of the housing and he would see a black socket that would unscrew or unsap in a logical way and to stick in a new $15.00 bulb (being careful to not touch the glass) and put it back together.

 

I also told him to go back to the service department and ask for a written bid to replace a burned out headlight, and after discussing it with the manager or owner of thestealership to report the business to SOA for investigation.

 

If he doesn't, I may drive his Forester in and do it myself when I'm visiting Hawaii next month.

BIL, called, and of course the replacement cost him $20.00, installed at a local gas station. This dealer has really p!ssed me off, and I don't even live on Maui. I just can't help wondering how many folks they have ripped off with this scam. My BIL is pretty non-confrontational so I doubt he will do anything, but the next time we go visit him I swear I'll borrow the Forester, loosen the bulb and go in for a written estimate. If I get the same rip-off offer I'm going to do whatever it takes to get SOA involved.