Wouldn't Subaru America directly contact me if there was recall on my new OB?
Dealer sends me a yellow postcard marked " URGENT SAFETY RECALL" on my new '05 OB 2.5i telling me to call them. I bought it a few weeks ago in Gresham Oregon. The postcard is postmarded Salem, Oregon. Kinda startling.
Called the number on the postcard -it was the dealer- and was transferred to the service department. They wanted my VIN to proceed. I told them goodbye (They would already/still have my VIN after only five weeks.)
Is the dealer/sevice deptartment tying to play me for something: spook me into an extended warrenty or something? Or, at worst, is someone phishing for my VIN?
What's going on here?
Juan
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Guest Message by DevFuse
'05 Recall Notice From My Dealer?
Started by
Juan
, May 04 2005 08:34 PM
11 replies to this topic
#2
ShawnW
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- Administrator
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- 12,796 posts
Subaru Master Technician
- Denver, Colorado
Posted 04 May 2005 - 09:01 PM
They have it on file, but its probably not part of the database they were trying to compare to on the computer for service bulletins. I would just give them the VIN and see what they say.
#3
Qman
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- Moderator
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- 11,109 posts
Happiness is... no lag!!
- Sumner
Posted 04 May 2005 - 09:08 PM
Or... you could go down there in person so you know what is going on.
#4
ferret
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- Members
- 650 posts
Subaru Nut
- Northern NJ
Posted 05 May 2005 - 06:41 AM
Some 05 legacy's and Outbacks have the side air-curtains installed incorrectly. This was discovered during the government crash testing. Subaru is certain of the VIN they started correcting this at, but has sent out a blanket notice to those purchased vehicles which the dealer didn't get chance to inspect.
No hidden sales pitches here...But I would take my new Subaru back to at least know I was safe.
http://www.automotiv...alls/19976.html
No hidden sales pitches here...But I would take my new Subaru back to at least know I was safe.
http://www.automotiv...alls/19976.html
#5
powderhound
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- Members
- 333 posts
Eat, Live, Breath Subaru
- SLC
Posted 05 May 2005 - 08:57 AM
GM customer service at its finest. Lovely...another reason I'm glad we'll never buy a new soob again.
#6
05blusub
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- Members
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- 53 posts
USMB Regular
- Medford
Posted 05 May 2005 - 12:38 PM
Subaru had a recall on the first 5000 05's produced starting in June of 2004.
The problem was with the packing or folding of the side air bags in installation. They have taken care of the problem. So, unless your Outback was one of the first 5000 made, don't worry.
The problem was with the packing or folding of the side air bags in installation. They have taken care of the problem. So, unless your Outback was one of the first 5000 made, don't worry.
#7
Crashton
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- Members
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- 55 posts
USMB Regular
- Ohio
Posted 05 May 2005 - 04:01 PM
A coworker of mine just had a recall on her brand new VDC Outback. I believe she said it had something to do with the manual shifting of her auto tranny. Do what you like, but if I were you....yes I know I'm not....I'd call them back with the VIN number & find out what's up.
#8
brus brother
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- Members
- 1,805 posts
Subaru Master
- Connecticut
Posted 05 May 2005 - 04:25 PM
There is a computer flash (reprogram) for the sport shift aspect of automatic transmissions.
#9
cookie
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- Members
- 3,058 posts
Elite Master of the Subaru
- SFO
Posted 06 May 2005 - 12:43 PM
I'd be right over there ASAP. I got a new fuel pump and window mechanism for my BMW that way.
So far Subaru has just given me head gasket in a can and paid me back for my earlier head gasket job.
Recalls are great!
So far Subaru has just given me head gasket in a can and paid me back for my earlier head gasket job.
Recalls are great!
#11
kevinsUBARU
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- Members
- 2,964 posts
hi
- Ulster County
Posted 06 May 2005 - 08:34 PM
or someone could get your VIN from a parking lot...
call back and see whats up!
call back and see whats up!
#12
Subie Gal
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- Members
- 1,354 posts
GC84Ever
- WA
Posted 06 May 2005 - 08:59 PM
"nothing" is up
it's a sleazy ad to get you to call into service....
pretty slimey if you ask me.
it's a sleazy ad to get you to call into service....
pretty slimey if you ask me.
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